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Job Description
Responsibilities / Tasks
- Provide service on Homogenizer / HPP
- customer support during field visits or creating offers, focus on Receivables.
- Tie workflow to schedule
- Manage all on site installation, , maintenance and test tasks for Homogenizer
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Follow all company’s filed procedures and protocols
- Cooperate with technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
- Associate or bachelors degree or equivalent experience.
- Preferred 1-2 years of customer service or sales experience preferred
- Ability to cooperate with and support customers
- Basic knowledge on SAP
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Skills
Customer ServiceMaintenanceService EngineerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
GEA Group may run hot and cold, but that's its business. The company helps growing markets around the globe get a grip on their process engineering needs, especially those requiring heat exchange (cooling, freezing, and heating) and exchange of material (drying, separating, distilling, pumping/dosing, and packaging). About 70% of its sales come from the food and energy industries. Having divested itself of its turnkey plant construction operations, GEA is now divided into Farm Technologies, Heat Exchangers, Mechanical Equipment, Process Engineering, and Refrigeration Technologies. Operating through about 250 companies in some 50 countries worldwide, GEA gets more than 85% of its sales from outside of Germany.
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