Assistant Manager Operations - Account Receivable - Dental Process
Operations Maintenance & Support
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Job Description
Department: Accounts Receivable
Process: Dental
Location: Airoli, Navi Mumbai
Shift: Night
Mode : Work from Office
Statement Of The Job
The role involves managing and guiding a team of AR associates responsible for analyzing receivables due from healthcare insurance companies and initiating necessary follow-up actions to ensure reimbursement. The work includes a combination of voice and non-voice follow-up, along with undertaking appropriate denial and appeal management protocols.
- Lead teams to efficiently meet client expectations and guide them in reducing AR aging and optimizing collections.
- Manage day-to-day activities of the team, including but not limited to:
- Monitoring and managing workflow or daily targets to ensure timely delivery of agreed SLAs.
- Tracking and maintaining metrics for various data, including Collections reports and Operations reports.
- Develop processes to improve productivity and quality within the team.
- Participate in new pilot projects and work towards a smooth transition of knowledge to the team.
- Collaborate with the team to resolve any personnel issues or conflicts that may arise.
- Learn and implement new client systems; coordinate and organize training for new joiners and existing team members based on project requirements.
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- Conduct regular conference calls with clients to identify ways to improve client satisfaction.
- Identify training gaps within the team and develop a plan with the department trainer for retraining sessions, ensuring successful implementation.
- Manage client relationships effectively.
- Minimum of 6+ years of experience in AR US Healthcare, with the designation of Team Leader or above for 2 years.
- Willingness to work night shifts.
- Experience in AR Follow-up and Denial Management US Healthcare RCM managing Dental Process currently or in the past .
Skills
AccountsAccounts ReceivableCollectionsRcmIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
GeBBS Healthcare Solutions careers provide a gateway to professionals passionate about making a meaningful impact in the healthcare industry through innovative outsourcing solutions. As a leading provider of healthcare outsourcing solutions, GeBBS Healthcare Solutions specializes in medical billing, coding, revenue cycle management, and health information management services that help healthcare providers and payers improve their operational efficiency and financial performance. A career at GeBBS Healthcare Solutions means joining a team committed to excellence, integrity, and innovation. The company fosters a supportive and inclusive environment where employees can grow, thrive, and contribute to transforming healthcare services. With GeBBS Healthcare Solutions, embark on a rewarding career journey that combines professional growth with the opportunity to improve patient care and healthcare systems worldwide.
Important dates & deadlines?
Application Deadline
21 Jun 26, 01:25 PM IST
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Assistant Manager Operations - Account Receivable - Dental Process
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