Senior Insurance Claims Specialist

Department Icon Insurance- General Insurance
Posted: 1 year ago
4-5 years
Gurugram
Insurance- General Insurance
Work From Home
Full Time
Upto ₹0 - ₹0

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

What role you will play in team: Lead the investigation and resolution of complex insurance claims, ensuring fair and accurate settlements.

What you will do: Handle escalated claims, investigate disputes, and collaborate with internal and external stakeholders to achieve resolutions.

Key responsibility:

  • Handle complex and escalated insurance claims.
  • Conduct thorough investigations and document findings.
  • Negotiate settlements with claimants and their representatives.
  • Collaborate with legal counsel, adjusters, and other stakeholders.
  • Adhere to all applicable laws and regulations.
  • Maintain accurate records and documentation.
  • Develop and maintain effective relationships with internal and external stakeholders.

Required Qualification and Skills:

  • Bachelor's degree in a relevant field (insurance, law, finance).
  • Extensive experience in insurance claims handling, particularly complex cases.
  • Strong understanding of insurance policies and procedures.
  • Exceptional communication, negotiation, and problem-solving skills.
  • Strong analytical and investigative skills.
  • Experience working with regulatory bodies and legal counsel.

Benefits Included:

  • Competitive salary and comprehensive benefits.
  • Professional development opportunities and career progression.
  • Collaborative team environment.
  • Flexible work arrangements.

A Day in the Life: A day involves reviewing complex claim files, conducting thorough investigations, negotiating settlements, and collaborating with various stakeholders to resolve disputes. Strong analytical, interpersonal and communication skills are paramount.

Skills

Claims HandlingInsuranceInvestigationNegotiationCommunicationLegal

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About Company

Genpact is a global professional services firm that delivers digital-led, domain-defined industry solutions to its clients. They help companies transform their operations by leveraging technology and data analytics.

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