Lead - Commercials 3

Department Icon IT / Software Development & Related
Posted: 1 week ago
0-15 years
India-Gurgaon
IT / Software Development & Related
hybrid
Full Time
Closes 2 Jan 2027

Posted: 1 week ago
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Job Description

Lead - Commercials

Ready to turn bold ideas into real-world impact?

 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Responsibilities: Lead and deliver on project results, including process challenges, assessments, standard methodologies, improvement opportunities, and transformation plans. Interview key partners to gather insights and accurately capture the results of these discussions for improvement documentation. Understand client-specific business and system requirements, and lead efforts to document and implement future standard methodologies across the order-to-cash process. Contribute to the creation of a business case that demonstrates potential improvements in client operations. Collaborate with the team to identify and propose improvement opportunities in commercial operations, focusing on digital, analytic, and Six Sigma-driven solutions. Provide subject matter expertise in various order-to-cash process areas, including Sales Planning, Sales Execution, Channel Planning, and Trade Payments. Support the development of a future operating model and ensure alignment with industry-standard best practices. Engage with client leadership to communicate recommendations and influence decisions that enhance client sales and commercial strategies.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Required Skills

Commercial Excellence, Commercial Modeling, Commercial Sales, Contract Management, Financial Analysis Reporting, Financial Management, Financial Operations, Sales, Salesforce Sales Cloud

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Commercials

Remote Type -

Hybrid

Work Shift -

Variable (India)

Why join Genpact?

  • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
  • Make an impact – Help global enterprises solve business challenges that matter 
  • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. 

Skills

SalesforceCloud

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About Company

Genpact was founded in 1997 as a unit of General Electric. The company was founded as GE Capital International Services (GECIS) in New Delhi. Starting with 20 employees under the leadership of CEO Pramod Bhasin, its charter was to provide business process outsourcing solutions to GE's businesses. In the beginning, GECIS created processes for outsourcing back-office activities for GE Capital such as processing car loans and credit card transactions. It was an experimental concept at the time and the beginning of the Business-Process-Outsourcing (BPO) industry.


One year after its launch, GECIS employed about 800 people and generated revenues of US$4 million. By 2001, GECIS operations had grown to 12,000 employees and the company began to manage a wide range of processes across GE's financial services and manufacturing businesses. Jack Welsh, CEO of GE at the time, said that GECIS was a key driver of GE’s growth between 1998 and 2001, and was responsible for reducing operating costs by approximately US$1 billion.


In 2003, GE reduced its stake in GECIS to 40% and sold the remainder to two American private equity firms. At the time of the sale, GECIS employed around 13,000 people in India and 4,000 people in the US, China, Hungary and Mexico, providing a range of solutions in areas such as finance and accounting, insurance claim processing, IT management and technical support.


By 2004, GECIS oversaw around 700 business processes for GE that had migrated from the US to India, generating revenues of US$426 million.

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