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Job Description
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Responsibilities
- Experience with Dynamics 365 on Finance modules and SCM modules
- Excellent working knowledge of Solution and Integration Design
- CE Portals with Power apps Canvas Apps
- Deep knowledge of Microsoft Dynamics 365 CE solutions integrations, power Portal, Migration
- Participate in technical analysis and create specification document.
- Effectively articulate not only technical and design/implementation concepts but also the potential solutions.
- Experience of developing creative and client-pleasing solutions to complex issues
- Ability and experience in preparation of proposals, responses, and contracts
- Should be able to work independently and should have good communication and client interaction skill.
- Candidate should be able to work independently work, test, document and deliver.
Minimum Qualifications /skills
The Resource should be proficient in working with Copilot Studio and will be required to work on the following integrations:
- Integration between bot developed in Copilot Studio with various 3rd party applications (viz. ERP, CRM, etc.)
- Integration between Copilot Studio and NiceCXOne for Live Agent Handoff
- Integration between Teams Telephony with Copilot Studio
- Proficient in MSCRM Dynamics with in-depth knowledge on Plugins, Workflows, JavaScripts, CRM Portals, Web APIs Azure Knowledge Good to have Power Apps Skill set
- Proficient on the latest OOB features available in Dynamics CRM
Qualifications
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software EngineeringCertifications
Oracle10g Database Administrator Certified Associate (DBA OCA) - NIITNIIT, Oracle Certified Foundations Associate - Oracle Procurement Business Process Certified Foundations Associate Rel 2 - OracleOracle, Oracle Database 12c Administrator Certified Associate - OracleOracle, Oracle Financials Cloud: General Ledger Certified Associate (OCA) - OracleOracle, Oracle PL/SQL Developer Certified Associate - UPTEC Computer Consultancy Ltd.UPTEC Computer Consultancy Ltd.Required Skills
Microsoft Dynamics 365 Finance and OperationsLanguage
English (Required)Language Proficiency -
Proficient - C2Additional Job Location -
Job Type
RegularMaster Skill List -
Enterprise Application - Oracle NRemote Type -
HybridWork Shift -
Day Job (India)Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Skills
DeveloperOracleCloudSqlIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Genpact was founded in 1997 as a unit of General Electric. The company was founded as GE Capital International Services (GECIS) in New Delhi. Starting with 20 employees under the leadership of CEO Pramod Bhasin, its charter was to provide business process outsourcing solutions to GE's businesses. In the beginning, GECIS created processes for outsourcing back-office activities for GE Capital such as processing car loans and credit card transactions. It was an experimental concept at the time and the beginning of the Business-Process-Outsourcing (BPO) industry.
One year after its launch, GECIS employed about 800 people and generated revenues of US$4 million. By 2001, GECIS operations had grown to 12,000 employees and the company began to manage a wide range of processes across GE's financial services and manufacturing businesses. Jack Welsh, CEO of GE at the time, said that GECIS was a key driver of GE’s growth between 1998 and 2001, and was responsible for reducing operating costs by approximately US$1 billion.
In 2003, GE reduced its stake in GECIS to 40% and sold the remainder to two American private equity firms. At the time of the sale, GECIS employed around 13,000 people in India and 4,000 people in the US, China, Hungary and Mexico, providing a range of solutions in areas such as finance and accounting, insurance claim processing, IT management and technical support.
By 2004, GECIS oversaw around 700 business processes for GE that had migrated from the US to India, generating revenues of US$426 million.
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