Walk-in || Hafeezpet Walk-in For Voice Role On 13th November (Friday)

Department Icon Operations Maintenance & Support
Posted: 11 hours ago
0-3 years
Vijayawada, Warangal, Hyderabad
Operations Maintenance & Support
work from office
Full Time
Closes 11 Jan 2027

Posted: 11 hours ago
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Job Description

Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.


Genpact Walk-In drive for Customer service voice role || Hyderabad on 13th November 2026 (Friday)


  • Date- 13th November 2026 (Friday)
  • Walk-in Timings: 11:00 AM to 12:30 PM
  • Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
  • Graduation: Any grad except law/diploma is eligible
  • Experience: For Voice role: 0-3 yrs (previous exp. in voice role)

**For freshers only 2022-2026 passouts are eligible

  • Shifts: Flexible with any shift
  • Work location: Hyderabad (Only work from office)
  • Mandatory documents to carry: 2 Passport size photographs (One photograph to be pasted on resume), 2 copies of resume, Original Aadhar card

Responsibilities

  • Respond to customer queries and customer's concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.

Qualifications we seek in you

Minimum qualifications

  • Any Graduate (except law/diploma)

Why join Genpact?

  • Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training

Skills

BPODomestic BPODomesticVoice SupportEnglishCustomer SupportCustomer CareTelecallingCustomer Service

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About Company

Genpact was founded in 1997 as a unit of General Electric. The company was founded as GE Capital International Services (GECIS) in New Delhi. Starting with 20 employees under the leadership of CEO Pramod Bhasin, its charter was to provide business process outsourcing solutions to GE's businesses. In the beginning, GECIS created processes for outsourcing back-office activities for GE Capital such as processing car loans and credit card transactions. It was an experimental concept at the time and the beginning of the Business-Process-Outsourcing (BPO) industry.


One year after its launch, GECIS employed about 800 people and generated revenues of US$4 million. By 2001, GECIS operations had grown to 12,000 employees and the company began to manage a wide range of processes across GE's financial services and manufacturing businesses. Jack Welsh, CEO of GE at the time, said that GECIS was a key driver of GE’s growth between 1998 and 2001, and was responsible for reducing operating costs by approximately US$1 billion.


In 2003, GE reduced its stake in GECIS to 40% and sold the remainder to two American private equity firms. At the time of the sale, GECIS employed around 13,000 people in India and 4,000 people in the US, China, Hungary and Mexico, providing a range of solutions in areas such as finance and accounting, insurance claim processing, IT management and technical support.


By 2004, GECIS oversaw around 700 business processes for GE that had migrated from the US to India, generating revenues of US$426 million.

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