Desktop Support Engineer

Department Icon IT / Software Development & Related
Posted: 1 year ago
1-5 years
Tamil Nadu, Tiruppur
IT / Software Development & Related
Work from Office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    You will provide support for escalated desktop, laptop, and peripheral issues on various operating systems including Windows, macOS, and Linux. Your responsibilities will include troubleshooting hardware failures, software errors, and network connectivity problems such as LAN, Wi-Fi, and VPN issues. Additionally, you will be managing user accounts and permissions through Active Directory and O365.

    As part of your role, you will be responsible for installing, configuring, and maintaining operating systems and enterprise applications. It will be essential to ensure security compliance by handling patching, antivirus software, and enforcing policies. Documenting solutions, maintaining a knowledge base, and generating incident reports will also be a crucial aspect of your duties.

    You may be required to assist with system upgrades, migrations, and various IT projects. This position offers flexibility in work schedule and the opportunity to work in person at the designated location.

    This job is suitable for candidates looking for Full-time, Contractual / Temporary, Fresher, Internship, or Freelance opportunities with a contract length of 6 months.,

Skills

TroubleshootingDesktop SupportO365Network ConnectivitySecurity ComplianceLaptop SupportSoftwareOperating SystemsSystem UpgradesMigrationsPatchingIncident ReportingPolicy EnforcementEnterprise ApplicationsKnowledge Base ManagementHardwareActive DirectoryDocumentationAntivirusIT ProjectsPeripheral Support

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