Tele Sales Executive

Role & responsibilities

1. Make outbound calls to prospective customers and leads to promote the project.
2. Explain the project's location, features, amenities, plot/property details, pricing and investment benefits to potential buyers.
3. Understand customer requirements, preferences and investment budgets to identify suitable prospects.
4. Generate interest among customers by highlighting the project's unique selling points and the benefits of owning a property.
5. Handle incoming enquiries from digital marketing campaigns, online portals, advertisements and other lead sources.
6. Follow up with interested prospects through calls, WhatsApp and emails to maintain engagement and move them towards booking.
7. Schedule and coordinate site visits to the project for interested customers.
8. Coordinate with the field sales team to ensure smooth handling of qualified leads and customer visits.
9. Address customer queries and objections professionally and provide accurate project-related information.
10. Maintain and update customer databases, call records, lead status and follow-up schedules in the CRM.
11. Achieve assigned daily, weekly and monthly call, lead generation, site visit and sales conversion targets.
12. Prepare daily and weekly sales activity reports and submit updates to the reporting manager.

Preferred candidate profile

• Any Graduate with good communication skills.
• 13 years of experience in Tele Sales, Telesales or Real Estate Sales.
• Prior experience in selling residential plots, villas, holiday homes or investment properties will be an added advantage.
• Excellent verbal communication and convincing skills.
• Strong customer engagement, negotiation and follow-up abilities.
• Basic knowledge of MS Office, Excel and CRM tools.
• Ability to handle sales objections and convert prospective customers into buyers.
• Fluency in English, Hindi and Tamil. Knowledge of additional languages will be an added advantage.