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Job Description
- Position : Gen AI with Genesys
- Remote - India
- We need a short-term resource for 4–6 weeks to evaluate and support GenAI integration with Genesys.
The Ideal Candidate Should Have Hands-on Experience With Either
- Googles Gemini Enterprise for Customer Experience (CX), which is built for customer service and AI agents, or
- Vertex AI / Google GenAI services for building and integrating conversational AI solutions.
The scope would include assessing how to integrate Genesys with Google AI capabilities, including options such as Agent Assist / GenAI assist, knowledge assist, and related conversational AI features.
Short req version
Need a 4–6 week contractor/consultant with experience in Genesys + Google GenAI integration.
Preferred Background
- GECX / Gemini Enterprise for CX, or
- Vertex AI / Google AI
- Experience with Genesys integration, conversational AI, agent assist, and customer service workflows.
Skills
AiGen AiGenaiAi AgentsVertex AiIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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