German Language Expert

Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-3 years
Hybrid - Pune
Operations Maintenance & Support
work from office
Full Time
Closes 4 Jan 2027

Posted: 1 week ago
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Job Description

AXA-Winterthur team in ABS Pune supports AXA Switzerland for Group Healthcare Policies


  1. PV Service Claims

Team registers, verifies and evaluates Accident and Sickness cases and makes necessary payments. These cases will include Compulsory group Accident Policies, Complementary Accident Policies, Sickness cases, Pregnancy complication cases, Dental Claims 

Job purpose


  • AXA-Winterthur team in ABS supports AXA Switzerland for processing of healthcare related Claims. 

Duties and responsibilities


  • Processing of health claims payments or registrations
  • Processing & meeting the daily targets of -Productivity, Quality, TAT , & Utilization
  • Query Resolution
  • Buddying new joiners helping them acclimatize to AXA culture , help them with the basic formalities- introduce them to various SPOCs- especially Transport SPOC 

Qualifications 

  • Education- Graduate 
  • Specialized knowledge- German C1 or French C1 
  • Computer Skills- Basic, Typing 25 WPM 
  • Professional Certification- German of French 
  • Experience- Fresher or experience in Insurance (P&C preferable or Health care)

Working conditions

  • Due to the sensitive nature of the claims being handled, Incumbent expected to handle the pressure of high volume peaks
  • Candidate should have behaviors as per AXA Values.

Direct reports

List by job title any positions to be supervised by the incumbent.

Skills

LanguagesGerman LanguageGermanB2Certified

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About Company

Global Business Services (GBS) is the evolution of Shared Services and Business Process Outsourcing (BPO) – both focused on process efficiency improvement and cost reduction. It's a key pillar of a digital strategy that helps companies navigate the Transformative Age.

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