Ex/Sr Executive Customer Support
Operations Maintenance & Support
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Job Description
Global Schools Group (GSG) is hiring:
Global Schools Group is a widespread network of leading international schools that fosters an interconnected global community through its diversity and expertise.
About us: https://globalschools.com/
Department: Customer Support
The person will be involved incoming and outgoing calls. Generating leads for various campuses and managing the database.
Part of centralized Shared Service call centre set up which will have counsellors handling incoming and outgoing leads for admissions.
Handling database and preparing reports.
Managing inbound outbound call.
Must have:
Graduate, preferably in English.
Good knowledge of education sector.
Must have good convincing skills.
Skills
Customer SupportEscalation ManagementCustomer RelationshipCustomer CareCustomer ComplaintsCustomer RetentionCustomer FocusQuery ResolutionCustomer SupportIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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