Analyst

• Position: Analyst
• Team: Revenue Operations
• Location: Hyderabad

About Us

GlobalData is a productivity and intelligence platform that empowers leaders to act decisively in a world of complexity and change.

By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see whats coming, move faster, and lead with confidence.

Our solutions are used by over 5,000 organizations across the worlds largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth.

Data that goes deeper

Proprietary coverage of 95% of global GDP, synthesized in real time from internal and external sources, aligned under a single business taxonomy - giving you earlier insight, unified context, and decisions you can trust.

• AI that moves smarter & faster
• AI that doesnt just think, but acts - forecasting market moves, surfacing answers in seconds, and freeing your teams to focus on execution when timing matters most.
• Workflow solutions

Together, our six solutions turn intelligence into action, helping every team make smarter, faster decisions. Each solution focuses on the decisions that matter most, driving measurable impact.

What We Are Looking For

• 4+ years of experience in Sales Operations, Revenue Operations, Marketing Operations, or Analytics
• Strong experience with CRM systems (Salesforce, HubSpot)
• Experience with Astrato for reporting, dashboards, or analytics; experience with Snowflake is a strong plus
• Proven ability to analyse data, build reports, and deliver insights
• Strong process orientation and attention to detail
• Excellent communication and stakeholder management skills Key Success Metrics:
• Accuracy and reliability of reporting and dashboards
• Performance improvements within assigned focus area
• Stakeholder satisfaction and SLA adherence
• CRM data quality and process compliance

Role Overview:

The Sales Operations Analyst supports and optimizes sales processes across Marketing, Sales, and Customer Success. Analysts are assigned to one or more focus areas: Lead Management, Campaign Management, or Renewal Program Management. They provide actionable insights, maintain operational excellence, and build dashboards and reports in Astrato and Snowflake.

Core Responsibilities

• Partner cross-functionally with Marketing, Sales, and Customer Success to support sales operations
• Maintain high standards of CRM data quality, governance, and documentation
• Build, maintain, and analyse dashboards and reports in Astrato using Snowflake data, providing actionable insights for stakeholders
• Identify process gaps, inefficiencies, and opportunities for automation
• Translate data into actionable insights and recommendations
• Support quarterly planning, forecasting, and business reviews
• Act as a trusted operational advisor within their assigned domain
• Focus Areas:

• Manage and optimise the lead-to-opportunity lifecycle, including intake, routing, scoring, and assignment
• Support lead qualification frameworks (MQL/SQL) and enforce SLAs
• Monitor lead funnel performance and conversion metrics
• Troubleshoot lead flow issues and improve speed-to-lead and conversion rates Campaign Management:
• Support sales and marketing campaign setup, tracking, and attribution in CRM and marketing automation platforms
• Ensure campaign data accuracy and governance
• Analyse campaign performance, pipeline contribution, and ROI
• Partner with Sales and Marketing to improve targeting, segmentation, and campaign effectiveness
• Renewal Program Management:
• Support renewal operations, workflows, and timelines
• Assist with forecasting renewals and identifying churn or expansion risk
• Support the creation and sending of renewal proposals to clients
• Track and report on renewal rate, churn, and expansion metrics
• Ensure accuracy of contract, pricing, and renewal data in CRM