Sales Operations/Revenue Operations Analyst

• Position: Sales Operations/Revenue Operations Analyst
• Team: Revenue Operations
• Location: Hyderabad

About Us

• GlobalData is a productivity and intelligence platform that empowers leaders to act decisively in a
• world of complexity and change.
• By uniting proprietary data, human expertise, and purpose-built AI into a single, connected
• platform, we help organizations see whats coming, move faster, and lead with
• confidence.
• Our solutions are used by over 5,000 organizations across the worlds largest industries,
• delivering tailored intelligence that supports strategic planning, innovation, risk
• management, and sustainable growth.
• Data that goes deeper
• Proprietary coverage of 95% of global GDP, synthesized in real time from internal and
• external sources, aligned under a single business taxonomy - giving you earlier insight,
• unified context, and decisions you can trust.
• Experts who turn insight into impact
• Human insights that AI alone cant replicate, from industry specialists and strategic
• advisors, embedded in your workflows to decode complexity and guide high-value
• action.
• AI that moves smarter & faster
• AI that doesnt just think, but acts - forecasting market moves, surfacing answers in
• seconds, and freeing your teams to focus on execution when timing matters most.
• Workflow solutions
• Together, our six solutions turn intelligence into action, helping every team make smarter, faster
• decisions. Each solution focuses on the decisions that matter most, driving measurable impact.

What We Are Looking For

• 4+ years of experience in Sales Operations, Revenue Operations, Marketing Operations, or

Analytics

• Strong experience with CRM systems (Salesforce, HubSpot)
• Experience with Astrato for reporting, dashboards, or analytics; experience with Snowflake is

a strong plus

• Proven ability to analyse data, build reports, and deliver insights
• Strong process orientation and attention to detail
• Excellent communication and stakeholder management skills

• Accuracy and reliability of reporting and dashboards
• Performance improvements within assigned focus area
• Stakeholder satisfaction and SLA adherence
• CRM data quality and process compliance
  Key Responsibilities
• Role Overview:
• The Sales Operations Analyst supports and optimizes sales processes across Marketing, Sales, and
• Customer Success. Analysts are assigned to one or more focus areas: Lead Management,
• Campaign Management, or Renewal Program Management. They provide actionable insights,
• maintain operational excellence, and build dashboards and reports in Astrato and Snowflake.

Core Responsibilities

• Partner cross-functionally with Marketing, Sales, and Customer Success to support sales

operations

• Maintain high standards of CRM data quality, governance, and documentation
• Build, maintain, and analyse dashboards and reports in Astrato using Snowflake data,

providing actionable insights for stakeholders

• Identify process gaps, inefficiencies, and opportunities for automation
• Translate data into actionable insights and recommendations
• Support quarterly planning, forecasting, and business reviews
• Act as a trusted operational advisor within their assigned domain

Lead Management:

• Manage and optimise the lead-to-opportunity lifecycle, including intake, routing, scoring, and

assignment

• Support lead qualification frameworks (MQL/SQL) and enforce SLAs
• Monitor lead funnel performance and conversion metrics
• Troubleshoot lead flow issues and improve speed-to-lead and conversion rates

• Support sales and marketing campaign setup, tracking, and attribution in CRM and

marketing automation platforms

• Ensure campaign data accuracy and governance
• Analyse campaign performance, pipeline contribution, and ROI
• Partner with Sales and Marketing to improve targeting, segmentation, and campaign

effectiveness

Renewal Program Management

• Support renewal operations, workflows, and timelines
• Assist with forecasting renewals and identifying churn or expansion risk
• Support the creation and sending of renewal proposals to clients
• Track and report on renewal rate, churn, and expansion metrics
• Ensure accuracy of contract, pricing, and renewal data in CRM
  Commitment To D&I And EEO
• We believe strongly in the value of diversity and creating supportive, inclusive
• environments where our colleagues can succeed. As such, GlobalData is proud to be an
• Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or
• employee receives less favorable treatment on the grounds of gender, age, disability,
• religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or