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Job Description
Job Summary:
UnifyCX is hiring experienced professionals for an International Chat Process in the Telecom domain. The role involves handling international customer Chats, resolving service-related issues, and delivering a high-quality customer experience.
Roles & Responsibilities :
- Handle international Chats for telecom customers
- Resolve issues related to network, connectivity, broadband, Wi-Fi, and service interruptions
- Provide clear and professional communication to ensure customer satisfaction
Eligibility Criteria :
- Minimum 2 years of International Chat experience (mandatory)
- out of which 6 months of Telecom exp is mandatory
- Graduates / Undergraduates can apply
- Willingness to work in 24/7 shifts
Key Skills :
- International Chat Support.
- Telecom Customer Service & Troubleshooting.
- Excellent English Communication.
Walk-In Details
:Date: 29 Oct to 30th Oct
Time:12:00 AM -3:00 PM
Venue: H-07 Building, Phoenix Infocity Pvt Ltd SEZ,Gachibowli (V), Serilingampally (M),Hyderabad, Telangana 500081.
Candidates are requested to carry an updated resume and valid ID proof.
Skills
International ProcessNon VoiceChat ProcessBPOInternational BPOCustomer ServiceTelecomCustomer CareCustomer SatisfactionCustomer ServiceCustomer SupportIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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