UnifyCX - Specialist - Talent Acquisition

Designation: Talent Acquisition Specialist.
Role: Talent Acquisition.
Experience: 4+Years.
Work Location: Mangalore / Mysore.
About Us

unifyCX (www.unifycx.com) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines.

We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide.

In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.

At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients.

Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.
Job Summary:

- We are looking for a dynamic and results-driven Recruiter to manage the end-to-end recruitment cycle.

- The ideal candidate will be responsible for sourcing, screening, and onboarding top talent aligned with our business goals while ensuring a positive candidate experience.
Key Responsibilities:

- Source candidates using various platforms including job portals, social media, and employee referrals.

- Screen resumes and conduct preliminary interviews to assess candidate fit.

- Coordinate interviews with hiring managers and collect feedback.

- Maintain candidate pipelines for key roles.

- Ensure timely closure of positions in line with hiring timelines.

- Maintain accurate records in the ATS or recruitment tracking system.

- Build relationships with internal stakeholders and external recruitment partners.

- Ensure compliance with hiring policies and practices.

- Identifying future hiring needs and developing job descriptions and specifications.

- Collaborating with department managers to compile a consistent list of requirements.

- Attracting suitable candidates through databases, online employment forums, social media, etc.

- Conducting interviews and sorting through applicants to fill open positions.

- Assessing applicants' knowledge, skills, and experience to best suit open positions.

- Completing paperwork for new hires.

- Promoting the company's reputation and attractiveness as a good employment opportunity.

- Managing internship programs.

- Keeping up-to-date on current employment legislation and regulations and enforcing them within the company.

- Providing recruitment reports to team managers.
Qualifications:

- Bachelors degree in human resources, Business Administration, or related field.

- 4+ years of recruitment experience (IT/non-IT/BPO, based on requirement).

- Strong communication and interpersonal skills.

- Experience with ATS tools and sourcing techniques.

- Ability to work in a fast-paced, target-driven environment.
Preferred Skills:

- Familiarity with job portals (e.g., Naukri, Monster, LinkedIn).

- Prior experience in volume or lateral hiring is a plus.

- Knowledge of employment laws and best practices.
Why Join Us?

- Impactful Work: Make a real difference by helping customers solve their technical problems.

- Innovative Environment: Work with cutting-edge technology and be part of a forward-thinking company.

- Supportive Team: Join a team that values your contributions and supports your growth.