UnifyCX - Specialist - Talent Acquisition

Designation: Talent Acquisition Specialist.

Role: Talent Acquisition.

Experience: 4+Years.

Work Location: Mangalore / Mysore.

About Us

unifyCX (www.unifycx.com) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines.

• We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide.
• In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.
• At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients.

Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.

Job Summary:

• We are looking for a dynamic and results-driven Recruiter to manage the end-to-end recruitment cycle.

• The ideal candidate will be responsible for sourcing, screening, and onboarding top talent aligned with our business goals while ensuring a positive candidate experience.

Key Responsibilities:

• Manage the full recruitment cycle from job posting to onboarding.

• Source candidates using various platforms including job portals, social media, and employee referrals.

• Screen resumes and conduct preliminary interviews to assess candidate fit.

• Coordinate interviews with hiring managers and collect feedback.

• Maintain candidate pipelines for key roles.

• Ensure timely closure of positions in line with hiring timelines.

• Maintain accurate records in the ATS or recruitment tracking system.

• Build relationships with internal stakeholders and external recruitment partners.

• Ensure compliance with hiring policies and practices.

• Identifying future hiring needs and developing job descriptions and specifications.

• Collaborating with department managers to compile a consistent list of requirements.

• Attracting suitable candidates through databases, online employment forums, social media, etc.

• Conducting interviews and sorting through applicants to fill open positions.

• Assessing applicants' knowledge, skills, and experience to best suit open positions.

• Completing paperwork for new hires.

• Promoting the company's reputation and attractiveness as a good employment opportunity.

• Managing internship programs.

• Keeping up-to-date on current employment legislation and regulations and enforcing them within the company.

• Providing recruitment reports to team managers.

Qualifications:

• Bachelors degree in human resources, Business Administration, or related field.

• 4+ years of recruitment experience (IT/non-IT/BPO, based on requirement).

• Strong communication and interpersonal skills.

• Experience with ATS tools and sourcing techniques.

• Ability to work in a fast-paced, target-driven environment.

Preferred Skills:

• Familiarity with job portals (e.g., Naukri, Monster, LinkedIn).

• Prior experience in volume or lateral hiring is a plus.

• Knowledge of employment laws and best practices.

Why Join Us?

• Impactful Work: Make a real difference by helping customers solve their technical problems.

• Innovative Environment: Work with cutting-edge technology and be part of a forward-thinking company.

- Supportive Team: Join a team that values your contributions and supports your growth.