Hiring For International Call Center / International Voice Process

Job description

We Are Hiring for International voice

Profile -: Associate / Senior Associate (Customer Support)

Languages req: Excellent English communication

Requirement -: Good Communication Skills

Exp-: 1- 5 yrs in int voice

Shifts: Rotational

Location : HYB

Responsibilities and Duties:

• The primary responsibilities of a Customer Service specialist would be:
• Handling escalations and complex queries.
• Manage large amounts of incoming and outgoing calls / Emails/ Chats
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication

Key skills required:

• Proven customer support experience or experience as a client service representative
• Excellent communications skills
• Ability to listen and active problem solving skills
• Good interpersonal skills
• Ability to handle pressure
• Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Qualification :Higher Secondary(12th Pass) / Any graduates

(Note: All the rounds are Held through telephonic)

Email : careers@glympsehr.com

NOTE: - Please call or whatsapp Manya @9606553806/ 6364808230/9606521172

and schedule your telephonic interviews !!

!!!Thanks & Regards HR TEAM!!!