AGM - Design & Finishes

The AGM - Design plays a pivotal role in shaping the visual and functional excellence of airport interiors, ensuring alignment with global standards. This role is responsible for conceptualizing, strategizing, and overseeing the execution of high-quality finishes that enhance the terminal’s ambience and passenger experience. By integrating innovation, compliance, and cost-effective design solutions, the role ensures seamless project execution while maintaining aesthetic and functional integrity, to uphold excellence in airport design and infrastructure.

Responsibilities

Key Performance Indicators (KPIs)

Design Strategy & Concept Development

• Develop and monitor the implementation of architectural and interior design concepts aligned with world-class airport standards & industry norms.
• Strategize the inclusion of new elements like artwork, upgraded materials, and functional improvements.
• Ensure conceptualization aligns with site feasibility, utilizing industry-standard software (AutoCAD 2D/3D, SketchUp, Photoshop, BIM, Lumion, Revit).
• Establish design iteration timelines and approval cycles to streamline design processes.
• Review and refine spatial layouts to optimize functionality, passenger flow, and commercial viability while maintaining design integrity and aesthetic coherence.
• Review and approve detailed joinery, millwork, ceiling designs and other architectural designs to maintain consistency in finishes.

• Design Approval Turnaround Time
• Design Feasibility Success Rate

AOP, Budget & Financial Management

• Give inputs for the AOP Preparation for the department.
• Prepare comprehensive Bills of Quantities (BOQs), estimates, and specifications for procurement and execution.
• Assess cost variations, rate analyses, and budgeting for new materials and finishes, as per the requirement.

• Achievement of the targets defined in AOP
• Deviation from department budget – Budgeted vs. Actuals

Planning & Execution of Finishes

• Oversee the transition from conceptual design to approved execution plans, ensuring compliance with site constraints.
• Guide the creation of detailed mock-ups for approved concepts to facilitate visualization and refinement.
• Manage SAP documentation for work awards, including Non-Financial Approvals (NFAs) and other necessary approvals.

• Design to Execution Plan Timeline Adherence
• Mock-up Success Rate

Compliance & Quality Assurance

• Conduct design reviews for any new unit additions, ensuring alignment with established aesthetics and functional standards.
• Monitor execution activities to prevent deviations from design standards, ensuring uniformity and quality.

• Number of Designs Reviewed Vs. Finalized
• Quality Compliance in Design

Performance Metrics & Innovation

• Set benchmarks for approval timelines, concept iterations, and specification finalization.
• Monitor competitor initiatives and industry trends to introduce innovative design strategies.
• Continuously refine and adapt execution strategies based on project complexity and airport functional requirements.

• Innovation Adoption Rate
• Passenger Feedback

Responsibilities

Key Performance Indicators (KPIs)

Team Development & Management

• Conduct periodic evaluations, identify training needs, facilitate skill development programs, and enhance team competencies.
• Address team concerns, provide guidance, and create opportunities for professional growth.
• Foster a culture of collaboration, accountability, and continuous improvement.

• Attrition rates
• Employee Engagement scores

• Airport stakeholders, hospitality operators, commercial tenants, and branding consultants.

• Detailed discussion with concerned interdepartmental teams for design requirements to analyze the dependability.
• Regular interaction with other disciplines for getting necessary support/ input in terms of required building services

• Capex
• Opex

• Manage and mentor a design team of at least 1 GM, 2 AGMs, 2 Managers, 3 architects or designers, overseeing daily workflows, quality, and coordination.

• B. Arch (Required)
• M. Arch (Preferred)

• 10+ Years of total experience
• At least 7-8 Years of experience of Interior design & Finishes