Site Reliability Engineer - Market Data (India, Chennai)

About GoCharting

GoCharting is a web-native charting and trading platform. Traders use professional orderflow tools — footprint charts, volume and market profile, cumulative delta, DOM trading — to read the market and place orders through their broker, all in the browser. Our users are active traders in India, the US and around the world.

The Role

You will make GoCharting's live market-data and trading services reliable, by building the monitoring, alerting and runbooks yourself and by fixing the causes of outages. The role is full-time and in person in our Chennai office, and it reports to the Chief Technology Officer. Traders depend on live prices at the market open, so one engineer needs to own uptime, observability and incident response across the platform. At 12 months, our alerts should catch problems on live feeds and core services, and each incident should end in a written review and a fix.

What you'll do

• Build monitoring and alerting — cover live data feeds, exchange connections and core services, with alerts that name the failing part
• Respond to incidents — lead the response, restore service, and write a review that names the cause and the fix
• Define reliability targets — set service-level objectives for data freshness and uptime, and report against them weekly
• Write runbooks — document how to detect, triage and recover each critical service so any engineer on duty can follow them
• Harden infrastructure — manage cloud infrastructure as code, and remove single points of failure
• Cover the market open — join the weekly rotation for the 08:30–09:30 IST market-open window

What we're looking for

Must-haves:

• 5+ years in site reliability, DevOps or infrastructure operations on production systems
• Hands-on: you personally build monitoring, alerting and runbooks, and do not only advise
• Has run production services on a major cloud provider (AWS, DigitalOcean, Google Cloud or Azure) with Linux and containers
• Has used a metrics and alerting stack, such as Prometheus and Grafana or an equivalent
• Has been on call for a production service and written post-incident reviews
• In person in our Chennai office, 5 days a week, and able to take part in the weekly 08:30–09:30 IST market-open rotation

Nice-to-haves:

• Infrastructure as code with Terraform or similar (adds repeatable, reviewable infrastructure changes)
• Real-time or streaming systems, such as WebSocket feeds or Kafka (adds understanding of our main workload)
• Synthetic monitoring of user journeys from several regions (adds detection before users notice)
• Defining and tracking service-level objectives (adds a measured reliability target)
• Trading, fintech or market-data operations (adds speed in learning our domain)

Your first 90 days

• Publish an inventory of the platform's reliability issues, ranked by user impact
• Put alerts and a status view on the live data feeds
• Lead your first incident response and publish its review

Logistics

Location Chennai, India - in person, office-based

Employment type Full-time

Entity ProCharting Private Limited

Reports to Chief Technology Officer

Start date ASAP

Travel None