Client Service Associate In Panchkula

Department Icon IT / Software Development & Related
Posted: 5 months ago
0-1 years
Panchkula, Haryana
IT / Software Development & Related
work from office
Full Time

Posted: 5 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Key Responsibilities

  • Prepare quotations and pricing for IT products, servers, and Annual Maintenance Contracts (AMC).
  • Coordinate with vendors to verify costs, negotiate prices, and provide the best offers.
  • Handle order follow-ups, delivery issues, and warranty replacements.
  • Verify vendor prices, compare them with market rates, and negotiate based on customer target pricing.
  • Ensure timely order dispatch and resolve issues related to wrong deliveries, faulty items, or invoice errors.
  • Handle AMC pricing with 30-day validity, 90-day warranty, and arrange replacements or support for faulty parts.

About Company: ONFINITY TECHNOLOGIES is a leading provider of innovative solutions for governmental entities and private organizations. We specialize in delivering tailored technology solutions across diverse industries and sectors. Our services include cutting-edge software solutions, data analytics, strategic consultancy, interactive flat panel displays (IFPDs), projectors, 3D VR headsets, and advanced educational labs.

Skills

Software Solutions

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