Senior Manager - Sales

About GoKwik

Why This Role Matters

What You’ll Own

New Business & Strategic Revenue

• Own the revenue target for Ratio and drive new business across high-potential D2C and eCommerce brands.
• Build and manage a strong pipeline through outbound prospecting, GoKwik’s merchant ecosystem, founder networks, agencies, referrals, and industry relationships.
• Own the complete sales cycle from prospecting and discovery to product demonstration, negotiation, closure, and onboarding.
• Identify and develop strategic accounts where storefront, conversion, technology, or performance limitations create a strong opportunity for Ratio.
• Build accurate forecasts and maintain strong visibility on pipeline, deal stages, risks, and revenue outcomes.

Consultative & Enterprise Selling

• Engage with founders, CEOs, and senior eCommerce, Growth, Digital, Marketing, and Technology stakeholders.
• Understand a brand’s storefront, technology stack, traffic profile, conversion funnel, and key growth metrics.
• Build data-backed business cases around site speed, UX, conversion, revenue/session, AOV, and GMV.
• Navigate complex, multi-stakeholder sales processes and handle objections around migration, integration, technology risk, existing agencies, Shopify, and internal bandwidth.
• Position Ratio as a strategic business and technology solution rather than a standalone SaaS product.

GTM & Category Creation

• Help define Ratio’s ICP, buying triggers, positioning, messaging, and sales process.
• Build repeatable prospecting, qualification, and closing motions for a new category.
• Identify recurring customer objections, competitive dynamics, and market opportunities.
• Work closely with Product, Engineering, Growth, Marketing, and leadership to translate market insights into product and GTM decisions.
• Develop scalable sales playbooks, customer proof points, POCs, and case studies that strengthen the sales motion.

Who You Are

• 6–10 years of experience in B2B, SaaS, technology, or consultative sales, with a strong track record of new-business closure.
• Proven experience owning and delivering against significant revenue targets.
• Strong experience selling technology products or solutions to D2C, eCommerce, retail, or consumer brands.
• Proven ability to sell to founders, CEOs, CXOs, and senior eCommerce/Growth/Technology stakeholders.
• Strong consultative and solution-selling capability with the ability to understand business problems and translate them into commercial opportunities.
• Demonstrated ability to independently create pipeline and close strategic accounts.
• Strong commercial acumen with the ability to build ROI-driven business cases.
• Excellent communication, presentation, negotiation, objection-handling, and closing skills.
• Comfortable selling a relatively new product and creating demand in a market where the category is still evolving.
• Strong understanding of the Indian D2C and eCommerce ecosystem.
• Ability to operate with high ownership and autonomy in a fast-moving environment.

Why GoKwik