Sr IT Executive Hotels

Department Icon IT / Software Development & Related
Posted: 4 months ago
3-5 years
Bengaluru / Bangalore, Karnataka
IT / Software Development & Related
work from office
Full Time

Posted: 4 months ago
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Job Description

Key Requirements

  • 3 to 4 years of experience in IT operations, preferably within the hospitality/hotel industry.
  • Strong understanding of hotel IT infrastructure and day-to-day technology support.
  • Hands-on experience with hotel software applications and IDS systems.
  • Exposure to Hotelogix PMS will be an added advantage.
  • Ability to manage and support multiple hotel locations.
  • Willingness to travel frequently across properties as required.
  • Good knowledge of networking, hardware troubleshooting, Wi-Fi management, CCTV systems, biometric devices, and user support.
  • Experience in vendor coordination and IT asset management.
  • Strong problem-solving, communication, and stakeholder management skills.

Key Responsibilities

  • Provide IT support across multiple hotel properties.
  • Ensure smooth functioning of PMS, POS, IDS, and other hotel operational systems.
  • Manage hardware, software, network, internet, CCTV, and biometric systems.
  • Coordinate with vendors for IT-related installations, maintenance, and troubleshooting.
  • Monitor system performance and ensure minimal downtime.
  • Support onboarding/offboarding activities, user account management, and access controls.
  • Maintain IT inventory, licenses, and documentation.
  • Ensure compliance with organizational IT policies and security standards.

Preferred Candidate Profile

  • Hospitality industry experience is mandatory.
  • Self-driven, proactive, and capable of handling multiple assignments independently.
  • Comfortable traveling to different hotel locations and supporting property teams.

Skills: pms,it management,it,asset management,hotelogix,troubleshooting,ids,devices,it operations,printer,cctv,it administration

Skills

It Asset ManagementIt InfrastructureIt Management

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