Branch Manager Erode

Company Description

Grand Royal Tours is Tamil Nadus leading international tour operator, crafting curated travel experiences to over 100 countries for more than 21 years. Founded by S. Saravanan, an avid traveler who has visited 83 countries, the company emphasizes accessibility for South Indian travelers with all-inclusive packages and Tamil-speaking tour managers. With a team of 90+ professionals, Grand Royal Tours handles everything from visa processing to corporate travel and MICE. The company is recognized for expert destination knowledge, transparent pricing, 24/7 customer support, and exclusive deals for groups and early bookings. Committed to making global travel seamless and memorable, Grand Royal Tours continues to redefine excellence in travel services.

Role Description

This is a full-time, on-site Branch Manager position located in Erode. The Branch Manager will oversee daily branch operations, manage and motivate a team, and ensure customer satisfaction by delivering exceptional travel solutions. Responsibilities include achieving sales targets, building partnerships, handling client inquiries, ensuring compliance with company policies, and driving business growth in the region. The Branch Manager will also be in charge of developing staff capabilities, organizing promotional activities, and ensuring efficient operational practices to meet organizational goals effectively.

Qualifications

• Leadership, team management, and decision-making skills.
• Customer service, communication, and interpersonal abilities.
• Sales, marketing, and business development expertise.
• Knowledge of the travel industry, including visa processes, group tours, and MICE arrangements.
• Proficiency in Microsoft Office and other business tools.
• Ability to analyze and implement strategic business initiatives.
• Fluency in Tamil and English; additional language skills are a plus.
• Relevant experience in travel management or similar roles; Bachelors degree preferred.