Posted: 1 week ago
5-10 years
Indore, Chennai
Operations Maintenance & Support
work from office
Full Time
Closes 2 Jan 2027
Posted: 1 week ago
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Job Description
Manage daily BPO operations, KPIs, SLAs, compliance, team performance, workforce planning and process improvements. Lead, coach and develop teams while ensuring operational efficiency and stakeholder satisfaction.
Required Candidate profile
5–10 years of BPO Operations experience with relevant Google Product exposure, strong KPI/SLA management, team leadership and workforce planning skills. Ex-TCS employees are not eligible.Skills
BPOOperations ManagementTeamGoogleBpo OperationsData AnalysisSLAAnalysisOperationsOperations ManagerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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