Front Office Staff

Company Description Green Hill Group is a real estate and construction company established in 2010, focused on high-quality residential projects rooted in excellence, sustainability, and customer satisfaction. With over a decade of experience, the company has successfully delivered more than 300,000 sq. ft. of thoughtfully designed spaces and is evaluating an additional 250,000 sq. ft. in upcoming developments. Green Hill Group is committed to shaping vibrant communities and building homes that reflect trust, innovation, and a greener future. The organization values long-term partnerships and encourages interested individuals to learn more about its projects and collaborative opportunities through its online presence.

Role Description This is a full-time, on-site Front Office Staff role based in Siliguri. The role involves welcoming visitors, answering phone calls, and directing inquiries to the appropriate team members in a professional and courteous manner. Responsibilities include managing front desk operations, maintaining visitor logs, handling incoming and outgoing mail, and supporting basic administrative and office coordination tasks. The Front Office Staff will assist with appointment scheduling, updating records, and supporting customer-facing activities to ensure a positive experience for clients and partners. The role also includes collaborating with internal teams to maintain a well-organized and efficient office environment.

Qualifications

• Strong Communication and Customer Service skills to interact effectively with visitors, clients, and team members.
• Experience in Administrative Assistance and Office Administration to manage front desk operations and daily office activities.
• Basic Accounting knowledge to support billing, payment tracking, or simple financial documentation as needed.
• Proficiency with office software tools (e.g., email, spreadsheets, word processing) and the ability to learn new systems.
• Organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
• Prior experience in a front office, receptionist, or customer-facing role is preferred.
• Minimum educational qualification of a high school diploma; a certificate or degree in business, administration, or a related field is an advantage.