Credit Policy Manager

Job Summary -

The Risk & Policy Manager will be responsible for developing, implementing, and monitoring the risk management framework and credit policies for the housing finance portfolio. This role involves identifying, assessing, and mitigating risks related to credit, operations, and market dynamics, while ensuring compliance with regulatory guidelines and internal governance standards.

Key Responsibilities-

1.Risk Management-

• a)Develop and implement a comprehensive risk management framework for credit, operational, liquidity, and market risks
• b)Analyse the housing loan portfolio to identify trends, vulnerabilities, and emerging risks
• c)Monitor key risk indicators (KRIs) and ensure proactive mitigation strategies
• d)Design and monitor Early Warning Systems (EWS) to minimize delinquencies and Non-Performing Assets (NPAs)
• e)Conduct regular stress testing and scenario analysis to assess portfolio resilience

2.Policy Development & Governance-

• a)Formulate and update credit policies in line with regulatory requirements (RBI/NHB guidelines) and business objectives
• b)Ensure policies are aligned with risk appetite, lending norms, and industry best practices
• c)Draft Standard Operating Procedures (SOPs) for risk assessment, underwriting, and loan disbursal processes
• d)Provide inputs for pricing strategies, loan-to-value (LTV) limits, borrower eligibility, and credit scoring models

3.Credit Risk Oversight-

• a)Oversee and refine the credit appraisal and underwriting process to improve loan quality
• b)Monitor portfolio performance, identifying high-risk segments and recommending corrective actions
• c)Support decision-making for loan approvals and escalations beyond defined thresholds
• d)Conduct risk-based audits to ensure adherence to approved policies and guidelines

4.Regulatory Compliance-

• a)Ensure compliance with RBI, NHB, and other regulatory norms pertaining to risk management and lending policies
• b)Prepare and submit risk-related reports and dashboards to internal stakeholders, auditors, and regulatory bodies
• c)Facilitate internal and external audits by providing required documentation and support

5. Data Analysis & Reporting-

a)Develop and maintain MIS reports to track risk exposures, portfolio performance, and compliance status

b)Provide regular updates on risk trends, policy changes, and emerging market risks to senior management

c)Support decision-making with data-driven insights on loan products, geographies, and borrower behaviour

6.Team Collaboration-

• a)Collaborate with sales, credit, operations, legal, and collections teams to implement risk mitigation measures
• b)Work with IT teams to integrate risk management tools and technology solutions into operational workflows
• c)Provide training to internal stakeholders on risk awareness, credit policies, and regulatory changes

Key Skills & Competencies-

• 1.Strong understanding of risk management frameworks for housing finance companies
• 2.In-depth knowledge of credit risk assessment, underwriting standards, and regulatory guidelines (RBI/NHB)
• 3.Proficiency in data analysis, MIS reporting, and use of risk management tools
• 4.Analytical mindset with the ability to identify trends, assess risks, and recommend solutions
• 5.Excellent knowledge of housing finance products, market trends, and borrower segments
• 6.Strong communication, presentation, and stakeholder management skills
• 7.Ability to work cross-functionally and lead policy implementation initiatives

Qualifications-

Education- Bachelors degree in Finance, Economics, Business Administration, or a related field. An MBA/CA/FRM (Financial Risk Manager) certification is preferred

Experience- Minimum 5 years of experience in risk management, policy development, and credit analysis within the housing finance, NBFC, or banking sector

Key Performance Indicators (KPIs)-

• 1.Portfolio health- Delinquency and NPA levels
• 2.Timeliness and accuracy of risk reports and compliance submissions
• 3.Implementation and effectiveness of risk policies
• 4.Reduction in credit underwriting errors and fraud risks
• 5.Audit and compliance scores
• 6.Development of robust Early Warning Systems (EWS)