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Job Description
Position Summary
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.
Preferred Qualifications
- Education: High school diploma or G.E.D equivalent.
- Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.
- Experience in hotel engineering or maintenance a plus.
- Supervisory Experience: No supervisory experience.
Required Qualifications
License or Certification: Driver’s License
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europes most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Skills
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About Company
GROSVENOR HOUSE, A LUXURY COLLECTION HOTEL, DUBAI The Grosvenor House Dubai is a landmark of unparalleled luxury complemented by breathtaking views of Dubai Marina, Dubai Harbour, the Arabian Gulf and beyond. The two iconic 45-storey towers offer 750 sophisticated rooms, suites and apartments—setting new standards in hospitality. We offer a variety of dining options, from European and British cuisine by the legendary celebrity chef Gary Rhodes, modern Indian cuisine by celebrity chef Vineet Bhatia, Pan-Latin flavours at Toro Toro by celebrity chef Richard Sandoval to the perfect nightlife experiences at Buddha-Bar straight from Paris complementing the urban Siddharta Lounge by Buddha-Bar and Bushra by Buddha-Bar - these world-renowned branded venues are places to see and be seen in! The B/Attitude Spa is a lavishly equipped spa offering a multitude of options for those who wish to be pampered. If you are staying at the Grosvenor House you will have unlimited access to our sister hotel, Le Royal Meridien Beach Resort & Spa throughout your stay. LE ROYAL MERIDIEN BEACH RESORT & SPA Le Royal Meridien Beach Resort & Spa is the perfect choice for families or leisure travellers alike. From rooms to restaurants, business facilities to leisure pursuits, the emphasis is on providing you with a dazzling array of options, supported by a uniquely personal level of service. With 11 international restaurants and bars including a culinary steakhouse at Rhodes Twenty10 by legendary late chef Gary Rhodes, casual and colourful dining at Indya by celebrity chef Vineet Bhatia and modern Mexican at Maya by celebrity chef Richard Sandoval, the resort offers you the world on a plate. The newly refurbished Retreat Health Club & Spa is the ideal retreat for the mind, body and soul. The pool and beach facilities are quite spectacular and the resort also offers a supervised Le Meridien Family Kids Club with an indoor and outdoor play area offering oodles of fun for the little ones.
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