Junior Brand Manager In Noida, Gurgaon, Delhi, Faridabad

Key Responsibilities

• Build strong client relationships and act as the primary point of contact for client queries, complaints, and service-related advice.
• Provide clients with recommendations on new solutions, upsell and cross-sell additional services to drive business growth, and ensure client satisfaction and retention.
• A creative professional with relevant experience in social media planning, content creation, and client management, capable of understanding client needs and ensuring service delivery aligns with contract terms.
• Lead and coordinate with teams such as Digital Marketing, Website Design, Creative, and Social Media to communicate client requirements, strategy, and expectations, and perform regular follow-ups with teams, setting milestones for each.
• Responsible for setting priorities, assigning tasks, and ensuring consistent delivery across all teams.
• The ideal candidate will have strong experience working with digital or tech agencies, and managing a large client portfolio. The person will oversee 15-20 key brands.
• The incumbent must participate in every client briefing and meeting, ensuring alignment with strategies and obtaining client approval on meeting minutes.
• The individual will be responsible for setting up meetings, planning, and managing calendars to achieve business goals for clients.

About Company: We are an e-commerce sales-oriented agency focused on the fashion industry in India. We work as partners with our clients by taking over the digital channels to monetize them by doing everything from setting up their website, accounts, and channels to running ads across various digital channels to doing in-house sales, and finally even managing their payment collection and order fulfillment by coordinating with production and their customers. Our incentive to achieve sales is that we get paid with sales cuts and thus are true partners with our clients to achieve the best for their business. Our uniqueness stems from our tech-oriented approach to marketing and diligence with sales.