Project Manager

Job description / Role

About the Role

We are looking for a Project Manager to join the PMO and take full ownership of assigned projects from initiation through implementation, business validation and closure. The role requires someone who is hands on, proactive and comfortable driving multiple teams, stakeholders and external providers. The Project Manager is expected to keep work moving, follow up on commitments, identify risks early and escalate when delivery is at risk.

Key Responsibilities

• Manage assigned projects from initiation through delivery, validation and formal closure, ensuring scope, timelines, quality and agreed outcomes are met.
• Drive execution across Development, Business Intelligence, Studio, Sales, Operations, Compliance and other supporting teams.
• Confirm owners and deadlines, follow up on open actions and remove or escalate blockers.
• Maintain clear visibility of project progress, milestones, dependencies, risks and delivery dates. Identify potential delays early and put mitigation or recovery actions in place.
• Own stakeholder communication throughout the project lifecycle, including decisions, approvals, feedback, actions and final sign off.
• Manage day to day delivery with external vendors and service providers. Follow up on commitments, challenge delays and escalate non delivery or quality concerns when needed.
• Coordinate project and operational issues through to resolution, making sure the right teams are involved and ownership is maintained until the issue is closed.
• Coordinate business testing, user acceptance testing and post release validation. A release is not considered complete until the expected outcome has been checked and accepted by the relevant stakeholder.
• Maintain accurate project records in the PMO tools, including status, timelines, decisions, risks, dependencies, actions and implementation outcomes.
• Provide clear and timely project updates to management, including risks, delays, business impact, required decisions and revised delivery dates where applicable.
• Drive projects through to proper closure, ensuring acceptance criteria are met, remaining actions are handed over or resolved, and project documentation is updated.

What We Expect

• Strong ownership and accountability. Routine follow up and coordination should be managed independently without repeated prompting from line management.
• A proactive approach to planning. Identify next steps, dependencies, risks and required decisions in advance rather than waiting for instructions.
• No surprises. Material risks, missed commitments, stakeholder delays and supplier issues should be raised early enough for corrective action to be taken.
• Strong stakeholder management, with the confidence to challenge delays, obtain decisions and keep different teams aligned around delivery priorities.
• Good discipline around PMO governance and reporting, with accurate and current information available to management.
• Ability to manage several projects and deadlines at the same time while keeping clear visibility of priorities, risks and outstanding actions.

Qualifications & Experience

• 4+ years of project management experience, preferably in fintech, financial services or another technology driven environment.
• Bachelors degree in Business Administration, Technology or a related field. A Masters degree is an advantage.
• Experience managing cross functional projects involving business and technical teams.
• Good understanding of project management methodologies, including Agile, Scrum and Waterfall.
• Experience managing external technology or service providers against agreed milestones and timelines.
• Experience with formal project reporting, governance routines and senior management communication.
• Experience coordinating testing, business validation and stakeholder acceptance after implementation or release.
• Strong organizational, analytical, communication and problem-solving skills.
• Proficiency with project management tools such as Monday.com, Jira or similar platforms.
• PMP, PRINCE2, Agile or similar certification is an advantage.

Salary:

AED 10,000 to 13,000 per month inclusive of fixed allowances.

About the Company

Growth West Marketing is a strategic growth and digital performance agency dedicated to helping businesses scale sustainably and competitively. The company specializes in designing and executing data-driven marketing strategies that accelerate customer acquisition, strengthen brand visibility, and boost long-term revenue performance. Unlike traditional marketing firms that focus solely on brand exposure, Growth West adopts a comprehensive full-funnel methodology—integrating customer insights, analytics, targeted campaigns, conversion optimization, and retention strategies. This ensures measurable outcomes, improved operational efficiency, and stronger returns on marketing investments.

Key Competencies Include:

• Growth Strategy Development Tailored strategies that fully align marketing activities with organizational objectives, sales targets, and product direction.
• Customer Acquisition & Retention Multi-channel digital marketing initiatives designed to attract qualified prospects and cultivate long-term client relationships.
• Analytics & Performance Optimization Leveraging real-time performance data, Growth West continuously refines campaign execution, budget allocation, and channel effectiveness to maximize ROI.

• Conversion Rate Optimization Enhancing user experience, refining customer journeys, and optimizing engagement funnels to improve conversion performance at every stage. Growth West Marketing is driven by a commitment to elevate brands, optimize marketing investments, and deliver scalable, sustainable growth. Its strategic, analytical, and results-oriented approach makes it an ideal partner for businesses seeking accelerated expansion and competitive advantage in todays digital landscape.