Account Manager

Company Description

GrowthGravy is a growth hacking agency based in Goa that helps businesses simplify their marketing strategies to increase revenue.

The company offers end-to-end digital marketing solutions, from consulting and strategy to managing brand presence online. With a dedicated and creative team, GrowthGravy focuses on innovative ways to drive exponential growth for clients across India, the USA, the UK & other countries.

Current Team Size: 60

Position Overview:

• As a Business Manager, you will act as an internal client advocate, responsible for driving
• revenue growth and managing the balance between client deliverables and business
• profitability. Your role will involve closely engaging with clients, identifying opportunities for
• upselling, and ensuring that the companys offerings align with client needs. You will work
• collaboratively with various internal teams to deliver exceptional service and outcomes that
• exceed client expectations.

Key Responsibilities:

• - Client Management: Serve as the primary point of contact for clients, building and
• maintaining strong relationships to understand their needs and objectives.
• - Revenue Growth: Identify opportunities for upselling and cross-selling services, ensuring
• that revenue targets are met or exceeded.
• - Deliverables Management: Oversee the delivery of services to clients, ensuring that they
• are completed on time, within budget, and to the highest quality standards.
• - Client Meetings: Regularly meet with clients to discuss their evolving needs, present new
• solutions, and review the performance of delivered services.
• - Internal Collaboration: Work closely with internal teams, including sales, marketing, and
• operations, to align deliverables with client expectations and company capabilities.
• - Reporting & Analysis: Track and report on client performance, revenue, and deliverables,
• providing insights and recommendations for improvement.
• - Problem-Solving: Address any issues or challenges that arise, ensuring swift resolution to
• maintain client satisfaction and business continuity.

Key Qualifications:

• - Proven experience in client management, business development, or account management
• roles.
• - Strong interpersonal and communication skills, with the ability to build and maintain client
• relationships.
• - A strategic mindset with the ability to identify opportunities for upselling and revenue
• growth.
• - Excellent organizational skills, with the ability to manage multiple projects and deliverables
• simultaneously.

• Ability to work collaboratively with cross-functional teams to achieve business objectives.
• Experience in analyzing data and creating reports to drive business decisions.