Sales Associate

We are looking for a passionate and customer-focused Sales Associate to join our Jewellery store team. The ideal candidate will have excellent sales skills, a keen eye for Jewellery trends, and a commitment to providing outstanding customer service. The Sales Associate will be responsible for assisting customers, driving sales, and maintaining the overall appearance of the store.

Key Responsibilities:

• Customer Service: Greet and assist customers in selecting jewellery pieces that suit their preferences and needs.
• Sales & Upselling: Provide detailed product information, suggest complementary pieces, and drive sales to meet store targets.
• Product Knowledge: Maintain up-to-date knowledge of jewellery collections, materials, pricing, and promotions.
• Store Maintenance: Ensure the store is clean, organized, and visually appealing by arranging displays and restocking merchandise.
  
• Cash Handling: Process transactions accurately using the POS system, handle returns/exchanges, and maintain proper documentation.
• Security Awareness: Follow store security procedures to protect valuable inventory and prevent loss.
• Customer Relationships: Build and maintain strong relationships with clients by providing a personalized shopping experience and offering after-sales service.
• Stock Management: Assist in inventory checks, receiving shipments, and reporting stock discrepancies.

Requirements:

• Previous retail or sales experience, preferably in the jewellery or luxury goods sector.

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• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple customers simultaneously.
• Passion for jewellery and fashion trends.
• Basic computer skills for operating POS systems and handling customer records.
• Flexibility to work retail hours, including weekends and holidays.
• Smart & Presentable.

Preferred Qualifications:

• Experience in jewellery sales or a related luxury retail environment.
• Knowledge of different gemstones, metals, and jewellery craftsmanship preferred
• Should be able to speak minimum three languages: English, Hindi & Kannada