Associate Customer Support - Chat | Min 9 Mths Exp | Noida

Role : Associate Customer Support (Banking Chat Process)

Location: Noida

Work Mode: Work from office

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IMMEDIATE JOINERS ALERT!

We're looking for candidates who canjoin immediately.

If you're available, please send your CV via WhatsApp only to:9076159575

Please note:No callswill be entertained.

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Mandate Experience: Minimum 9 months of relevant voice experience

Eligibility Criteria:

* Minimum 9 months of experience in a Chat Customer Support role.

* Excellent verbal communication and customer handling skills. (C1/C2 Proficiency).

* Ability to resolve customer queries efficiently while maintaining high service

standards.

* Comfortable working in a fast-paced customer-centric environment.

* Banking Customer Service experience will be preferred.

Key Responsibilities:

* Handle customer interactions through chat support channels.

* Address customer queries and concerns with professionalism and empathy.

* Deliver premium customer experience by ensuring quick and accurate resolutions.

* Adhere to quality and compliance standards.

* Maintain detailed records of customer interactions and follow-up actions.