Associate Customer Support Voice | 0-2 Yrs | Hyderabad

Job Title: Associate Customer Support Voice

Location: Hyderabad

Work Mode: Work from office

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IMMEDIATE JOINERS ALERT!

We're looking for candidates who canjoin immediately.

If you're available, please send your CV via WhatsApp only to:9076159575

Please note:No callswill be entertained.

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Language Proficiency

Mandatory: English & ; Hindi (90% volume)

• Preferred: Vernacular languages (Kannada, Tamil,Malayalam) (10% volume)
• SVAR 48 and Above

Qualifications & Applicant Specifications:

• Undergraduate/Graduate in any discipline
• Excellent Communication Skills:
• Well-articulated sentences
• Strong comprehension, expression, tone & pronunciation
• Speech clarity, perfect diction, and fluency
• Verbal: English & Hindi (primary)

Key Responsibilities:

• Handle inbound and outbound calls professionally with strong communication skills
• Adhere to login and production hours:
• Shift Timings:
• Male employees: 24/7 rotational shifts
• Female employees: Rotational day shifts
• Stay updated with process knowledge and daily updates

Skills Required

• Strong verbal and written communication
• Customer-centric approach with problem-solving ability

Employment Type: Permanent.

• Working days after training: 5 days with 2 days rotational weekly off.