Information Technology Operations Manager

GS IT Services delivers AI-driven and customized IT solutions to small and medium-sized businesses in London. Our services include managed IT support, cloud solutions, cybersecurity, backup and recovery, and communication system support. We prioritize security, compliance, and innovation, ensuring our clients experience secure, efficient, and reliable technology solutions. With 24/7 infrastructure monitoring, automated updates, and proactive maintenance, we act as a strategic partner to help businesses unlock their full potential.

This part-time, remote position involves overseeing IT operations to ensure efficiency and alignment with our organizations objectives. The Information Technology Operations Manager will manage the IT infrastructure, provide technical support, implement and oversee IT service management processes, and work closely with leadership to align strategy with business needs. The role also involves ensuring operational excellence and maintaining high security and compliance standards.

• Strong expertise in IT Operations, IT Management, and Information Technology
• Proficiency in providing Technical Support and troubleshooting IT-related issues
• Experience with IT Service Management processes and systems
• Ability to oversee and maintain IT infrastructure to ensure operational efficiency
• Strong organizational, strategic planning, and problem-solving abilities
• Excellent communication and collaboration skills to liaise with teams and stakeholders
• Familiarity with cybersecurity best practices and compliance standards is a plus
• Bachelors degree in Information Technology, Computer Science, or a related field is preferred