85+ Applicants
Posted: 6 months ago
1-4 years
Ahmedabad
work from office
Posted: 6 months ago
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Applicants: 87+
Job Description
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Job Description
- Telephonic technical support to field teams for CATV (Cable TV) and Broadband services.
- Provisioning testing, issue resolution, and system monitoring to ensure seamless service delivery.
- Backend support to application users and Local Cable Operators (LCOs) for both Broadband and CATV operations.
- Assisted office teams and LCOs in onboarding new service locations and resolving location-specific issues.
- Managed and closed service requests through the E-Support ticketing portal, ensuring timely resolution of issues reported by ground teams.
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- Contributed to the implementation of new operational processes, enhancing efficiency and service quality.
Applicant can share their resume to nazima.jamali@gtpl.net or connect me 9081156881
Skills
OperationsSystem MonitoringEsupportResourceTechnical SupportHiringSystemTechnicalOperationsTechnical SupportService DeliveryDeliveryIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
GTPL Hathway is one of India's leading Cable TV and Broadband service providers. Our Digital Cable TV services reach an estimated 8 million households in over 500 cities across India including towns in Maharashtra, Gujarat, Rajasthan, West Bengal, Jharkhand, Bihar, Madhya Pradesh, Andhra Pradesh, Telangana, Goa and Assam. GTPL Hathway is the largest MSO in Gujarat with a 67% share of the Cable TV market and is the second largest player in the cable market of Kolkata and Howrah with a 24% market share. GTPL Hathway has a significant presence in all other markets that it operates in.
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Important dates & deadlines?
Application Deadline
21 Dec 25, 04:12 PM IST
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