Business Analyst (m/f/d)

Location: Abu Dhabi, UAE

Employment Type: Contract

Seniority: Junior to Mid-Level

We are seeking a capable and detail-oriented Business Analyst to support the successful delivery of technology, digital transformation, and product development initiatives.

The successful candidate will work closely with Product Owners, Business Stakeholders, Delivery Teams, Developers, and QA professionals to capture, analyse, and document business requirements while ensuring solutions align with business objectives and user expectations.

This is an excellent opportunity for a Business Analyst who enjoys stakeholder engagement, requirements gathering, process improvement, and supporting the delivery of innovative technology solutions.

• Gather, analyse, and document business, functional, and system requirements.
• Facilitate workshops and requirement gathering sessions with stakeholders.
• Translate business needs into detailed user stories, acceptance criteria, process maps, and functional specifications.
• Produce high-quality documentation including Business Requirement Documents (BRD), Functional Requirement Documents (FRD), process flows, and use cases.
• Ensure requirements are clearly defined, traceable, and aligned with project objectives.

• Work closely with Product Owners, business users, technical teams, and project stakeholders to validate requirements and priorities.
• Facilitate discussions to clarify workflows, business rules, user journeys, and scope boundaries.
• Support alignment between business expectations and delivery outcomes.
• Effectively communicate requirements to both technical and non-technical audiences.

• Collaborate with Development, QA, and Delivery teams throughout the project lifecycle.
• Support feature walkthroughs, solution reviews, and functional validation activities.
• Assist with identifying dependencies, risks, gaps, and potential impacts to scope.
• Participate in backlog grooming, sprint planning, and Agile ceremonies.
• Support the successful delivery of product enhancements and transformation initiatives.

• Support User Acceptance Testing (UAT) planning, coordination, and execution.
• Assist with issue investigation, defect triage, and resolution validation.
• Work alongside stakeholders to ensure delivered solutions meet business requirements.
• Coordinate UAT sign-offs and stakeholder approvals.

• Conduct gap analysis and identify opportunities for process optimisation.
• Evaluate proposed changes and assess business impacts.
• Support change requests, scope updates, and enhancement initiatives.
• Promote best practices in business analysis and requirements management.

• Bachelor's Degree in Business Administration, Information Technology, Computer Science, Engineering, or a related discipline.
• Minimum 2 years of experience as a Business Analyst, Product Analyst, Functional Analyst, or similar role.
• Experience supporting technology, software development, or digital transformation projects.
• Understanding of software delivery lifecycles and project delivery methodologies.
• Experience working with both business and technical stakeholders.

• Requirements Elicitation & Analysis
• Business Requirement Documentation (BRD)
• Functional Requirement Documentation (FRD)
• User Story Development
• Acceptance Criteria Definition
• Use Case Modelling
• Gap Analysis
• Impact Assessment

• Business Process Mapping
• Workflow Design
• Process Improvement
• Functional Solution Validation
• Change Management
• Scope Management

• Agile Methodologies
• Scrum Framework
• Sprint Planning
• Backlog Refinement
• User Acceptance Testing (UAT)
• Software Development Lifecycle (SDLC)

• API Integration Requirements
• System Integration Analysis
• Data Analysis & Reporting
• Digital Product Workflows
• Functional Testing Support

• Jira
• Confluence
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• Visio or Process Mapping Tools
• Azure DevOps (desirable)