Sr Software Engineer

Sr. Software Engineer – ServiceNow

Experience

• Minimum 10 yrs. of total experience. Minimum 5 yrs. of experience as ServiceNow Developer
• Worked in ITSM organizational structure
• Experience implementing the following Core Process Areas:  Incident, Problem, Change, Service Catalog, Request and CMDB
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Prerequisite

• ServiceNow Development experience
• ITIL knowledge
• ServiceNow System Admin Certification
• ServiceNow Certified Application Developer
• Written and verbal communication skills
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Responsibilities

Work on development projects/enhancements for ServiceNow

Handle troubleshooting tickets in ServiceNow. Design, prototype, implement, test, and deploy business rules, technical solutions such as client scripts, UI pages/actions/policies, ACLs and notifications, ServiceNow APIs, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS, development skills, such as HTML, CSS, Angular JS

• Create and use update sets to move customizations between ServiceNow instances.
• Design and maintain a highly available and recoverable environment.
• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
• Proactively keep ServiceNow skills current
• Peer review, Mentor and share technical knowledge with service management team.
• You will be required to work with process owners and other stakeholders.
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Qualification

Bachelor’s Degree in Computer Science/IT or relevant work experience

Shift

Evening shift - 5pm - 2am IST