Associate Director (Fund Administration)

About Us

HC Global Fund Services, LLC (HC Global) is a privately owned fund administrator serving fund managers and investment advisors in the alternative investments industry.

As an Associate Director, your primary responsibility is to conduct second-level reviews, ensuring accuracy, compliance, and efficiency within fund administration processes. Additionally, you will handle final reviews as needed, maintaining high-quality service delivery. This role involves managing a variety of fund assignments, including vanilla structures and Special Purpose Vehicles (SPVs), with fund complexity determined by the Director and Executive Director. The position is client-service oriented, with 70% of responsibilities dedicated to client service (CS) activities, while the remaining 30% focuses on administrative tasks. As a Team Leader or Function-Specific Manager, you will oversee team performance, provide guidance, and ensure alignment with firm policies and procedures. This role demands a strategic and detail-oriented leader who can effectively balance client interactions, fund oversight, and operational responsibilities to drive efficiency and service excellence. You will be responsible for such duties and responsibilities that are normally associated with your position, which include, but are not limited to the activities enumerated below:

Client Service Functions

• Leads and coaches Associates, Senior Associates, and Supervisors to achieve client service objectives;
• Oversees team day-to-day activities, providing support and guidance;
• Ensures accurate and timely preparation of monthly, quarterly, and annual reporting packages, including working papers and financial statements;
• Delivers high-quality ad-hoc reports requested by the client;
• Acts as a Second Level or Final Reviewer for funds, designated by the Director and Executive Director;
• Collaborates with the Technical group to resolve accounting issues and address incident reports;
• Identifies and resolves issues effectively, anticipating challenges and adapting strategies;
• Ensures timely and quality delivery of all deliverables, meeting agreed-upon standards;
• Establishes the annual Fund Tasks budget hours, considering the complexities and peculiarities of assigned fund tasks.

• Maintains strict adherence to deadlines, both internal and external.
• Fosters a culture of professional development by providing mentorship, training, and guidance to team members. Sets clear performance expectations and tracks progress.
• Takes the lead in resolving issues with supervised team members, working in partnership with management and other HC Global offices;
• Ensures timely submission of timesheets, including those under supervision, to maintain accurate records of tasks completed and facilitate efficient payroll processing;
• Actively engages in group activities to cultivate a collaborative work environment, exchange knowledge, and contribute meaningfully to team objectives;
• Attends and completes all mandated training programs to enhance skill sets, stay abreast of industry developments, and ensure compliance with regulatory mandates;
• Maintains a comprehensive understanding of relevant best practices and client-specific agreements to guarantee adherence to established standards, mitigate potential risks, and deliver services of exceptional quality;
• Demonstrates flexibility, adaptability, and a willingness to contribute to the teams overall goals by performing additional duties as assigned by Directors, Executive Directors, and Managing Directors;
• Carries out the Specific Fund Admin Tasks summarized below:
• Carries out the roles and responsibilities based on the function assigned (CS, Resource, Technical, Learning & Development, Process & Technology, etc.);
• Supervises at least 1 Supervisor and 3 Senior Associates and/or Associates;
• Facilitates team coordination for fund assignments;
• Updates the monthly fund status file promptly;
• Assists with Operations-related projects, as needed;
• Reviews and approves invoices;
• Reviews profitability and fee increases;
• Assists with the collection process;
• Facilitates mentoring and coaching sessions with the team assigned to Fund;
• Ensures team members under supervision are attending the trainings and conferences;
• Participates in interviewing applicants for Supervisor, Senior Associate, Associate positions;
• Participates in annual deliberation of Supervisors, Senior Associates, and Associates, as needed;
• Updates Consolidated Fund Assignment;
• Facilitates trainings;
• Reviews Key Result Areas (KRA) and Key Performance Indicators (KPI) of team members;
• Facilitates projects as approved by Managing Directors;
• Performs roles and responsibilities required for the Functions assigned to Associate Director.

In addition to the above functions, the Associate Director may also be expected, from time to time, to assist in other non-operations work, as the need arises, and as determined by the Immediate Superiors, Group Heads, and Managing Directors.

Requirements

• Graduate of Bachelors degree in Accountancy;
• Must be a Certified Public Accountant (CPA);
• Possesses extensive experience in Fund Administration Accounting, compliance, U.S. taxation, and other business-related activities; with at least 3 years of experience in people management;
• Strong financial reporting, regulatory compliance, and tax skills;
• Ability to develop business relationships, both within and outside of the Company;
• Excellent interpersonal, communication, and organization skills;
• Computer proficient, with advanced MS Excel skills.

To be discussed during the application process.

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