QA Engineer

• Experience: 5 +years
• Location: Noida
• Note: Looking for Immeidate to 30days Joiners only
• Send resumes to: [HIDDEN TEXT] with below details:
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• Exp:
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Key Responsibilities

• Development Testing: Design, document, and execute test plans for features with automation in picture.
• Bug Replication & Verification: Replicate complex production issues reported by customers, often with incomplete information, within a controlled test environment.
• Help the L1 team to explain the solution for the issues and share documentations.
• Root Cause Analysis: Collaborate with L3 Support Engineers to perform deep-dive analysis and isolate the source of defects across our product..
• Test Planning & Execution: Design, document, and execute targeted test plans for bug fixes and hotfixes, ensuring comprehensive coverage of the reported issue.
• Regression Testing: Conduct thorough regression testing to certify that a fix has not introduced new problems into the platform.
• Test Environment Management: Own and maintain the support teams test lab, which includes a variety of mobile devices, operating systems (iOS,Android, Windows, Chrome), and customer-like configurations.
• Defect Management: Write clear, concise, and detailed bug reports in Jira, providing engineers with all the necessary information to resolve issues efficiently.

Required Skills & Qualifications

• Experience: 5+ years of hands-on experience in a Quality Assurance role, preferably within a product support, sustaining, or post-release team.
• Must have used JIRA
• Strong communication skils
• Nice to have - MDM Domain Knowledge:
• A strong understanding of Mobile Device Management (MDM) concepts, including device enrollment, policy management, and application deployment.
• Proven experience testing on both iOS and Android platforms from a device management perspective.
• Technical QA Skills:
• Experience testing single-page applications (SPAs) built with modern frameworks (React preferred).
• Proficiency in API testing using tools like Postman etc.
• Demonstrated ability to read and interpret application logs to assist in troubleshooting.
• QA Fundamentals:
• Expertise in QA methodologies and the software development lifecycle.
• A meticulous, detail-oriented approach to testing and documentation.
• Flexible to work in shifts.

Preferred Qualifications

• Experience with QA test automation frameworks (e.g., Selenium, Cypress, Playwright) for building regression suites.
• Good to have experience testing a commercial MDM, UEM.
• Familiarity with querying databases (SQL or NoSQL).
• Basic understanding of Node.js to better collaborate with the engineering team.