Senior Engineer - Cisco Unified Communications

HCLTech

IT / Software Development & Related

Posted: 1 week ago

5-10 years

Gautam Buddha Nagar, India

IT / Software Development & Related

work from office

Full Time

Closes 2 Jan 2027

Posted: 1 week ago

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Job Description

Job Summary

Job Summary : Network Voice Engineer

Job Responsibilities : Tier 2 Engineer also called as first level of Escalation are encouraged to reduce the number of incidents causing service failures by detecting the root cause of recurrent failures and implementing the accurate changes to eliminate, minimize the possibility of further failures or minimizing the impact of incidents.

Key Responsibilities

Skill Requirements

Skill Requirement : Unified CUCM, Expressway, CUBE, IP Phones, Jabber And IM & Presence, UCS, Vmware IP Communications Signaling & Media Protocols, Session Initiation Protocol (Sip), H.323, Xml, Http, Restful Apis And Real-Time Transport Protocol (RTP), Experience With: SBCs, PRI, CAS And Other Voice TDM Technologies Expertise In: CUCM Trace Reading, GW Debugs Emerging Technologies: Cloud Technologies/Automation skills

Other Requirements

Other Requirement : ITIL Foundation & CCNP/CCIE Voice Or Collab Certification

Skills

RESTful APIs

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About Company

HCLTech is a global technology company that helps businesses transform through digital solutions. We offer a wide range of services, including IT services, consulting, and engineering.

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