Senior Sales Manager - Cross Sell

Job Role

•Managing Crosssell business through assigned team of sales officers in the designated area orterritory •Managing a team of sales officers •Responsible fordisbursement targets , sales officer productivity & lead conversion •Ensure properand complete documentation of loan documents (as per process requirements) andtimely disbursements of loans •Interfacing withcustomers effectively for on-boarding of loans, resolution of queries andcustomer support •To be fullyacquainted and updated with process and provide necessary knowledge support toteam of sales officers

Key Responsibilties •Effective co-ordination between sales team, customers, tele-calling unit & operations •Responsible for team performance in meeting targets in terms of sales, productivity, delinquencies •Maintain and monitor team performance in terms of discipline, attendance, quality norms •Effective communication with management team to resolve issues, seek clarifications •Capturing market feedback and provide inputs to improve team performance

Mandatory skills •Graduate / Post Graduate •2-5 yrs experience in selling personal loans or related lending products •Strong commercial and business acumen •Strong customer focus •Excellent communication a Desirable Skills •Strong commercial and business acumen •Strong customer focus •Excellent communication and presentation skills •Strong team management and problem solving skills