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Posted: 12 hours ago
Posted: 12 hours ago
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Job Description
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Job Description
- Job Title:
- Sales Manager-Branch and Business
- Job Details:
- Business Unit: Credit Cards
- Team: Sales Payment Business Cards - Retail
- Reports to: Area Head-Branch Sales-Pymt Business
- Location: Pan India
- Role Type: Supervisory
- Direct Reportees: 8
- Travel: Yes, extensive
- Job Band: E1 - E4
- JD Created: 31-10-2025
- JD Updated: 31-10-2025
- Version No: 2.0
- Job Purpose:
- Achieve Fincon budget, desired activation rate
- Drive digital credit card sourcing
- Boost productivity, manage acquisition costs, ensure compliance
- Build relationships with branch staff for leads
- Coach, mentor team; enhance productivity, conduct training
- Drive cross-sell: Smart Pay, GHI, Forex, Card for sure, One Assist, SI, DC upgrades, Smart-Hub App
- Adhere to sales processes
- Right card to right customer; increase usage, spends
- Cross-sell to existing customers; higher activation, usage
- Job Responsibilities:
- Achieve card Fincon target for branches
- Build relationships with branch resources
- Train branch staff on card features
- Train branch staff on STP card issuance
- Share regular MIS with RBB on achievements
- Share regular MIS with RBB on LG and LC status
- Visit branches for discussions, reviews via COGENT
- Communicate income generation from card issuance
- Drive cross-sell parameters
- Sell SMARTHUB APP to business/self-employed
- Open CASA accounts for open market, references
- Sell other bank assets: loans
- Hire and mentor BDRs
- Interview, shortlist BDR candidates
- Ensure timely hiring based on budget
- Coach BDR team on product, process
- Motivate, mentor team for productivity
- Conduct timely training, refresher sessions
- Communicate PLP changes to BDR team
- Adhere to sales process
- Mandatory branch visits for achievements, discussions
- Follow COGENT process; update visits, discussions
- Update CRM/DAP leads; track TAT
- Update trigger leads timely
- Adhere to curing process for NON TASU
- Conduct spot audits of BDRs for hygiene
- Respond to QIG complaints, queries
- Match right card to right customer
- Cross-sell to existing carded clients for usage
- Educational Qualifications:
- Graduation
- Post-Graduation/MBA
- Key Skills:
- Sales and influencing
- Banking product and process knowledge
- NRI product and regulatory knowledge
- Planning and organizing
- Communication
- Competition and industry trends knowledge
- Experience Required:
- 2-4 years in sales, relationship management
- Preferred: Banking, Telecom, FMCG, Financial Services
- Major Stakeholders:
- Customers
- Branch Banking Team
- Asset verticals
- Operations/CPA
- Treasury
- Product team of Payment teams
- AFU
- Other cross-sell functional stakeholders
Required Skills
Skills
FinanceBusiness DevelopmentTelecomOperationsFinancial ServicesSmartSales ProcessRelationship ManagementSalesBranch SalesSales ProcessSales ManagerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
We at HDFC Bank strive to provide you with the best facilities for all your financial needs at your convenience. It is our pleasure to introduce our RD Calculator—a tool for all your answers about an RD.
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