Sales Mgr-RA-GL

Job Title

Sales Manager - Retail Assets - Gold Loan

Business Unit

Retail Assets - Gold Loan

Reporting To

Area Sales Manager

Job Function and Role Type

Sales, Individual Contributor, Extensive Travel Required

Version No

2.0

Job Purpose

Drive gold loan business acquisition by managing fulfillment branches, channel partners, and external DSAs. Achieve productivity benchmarks aligned with business objectives to support product vision.

Key Responsibilities

Meet Productivity Benchmark and Achieve Target

• Develop strategic plans to achieve allocated FB and NFB targets.
• Engage with branches as primary sourcing channels for gold loans.
• Monitor lead generation and ensure no degrowth across channels.
• Report activities and issues to supervisors for timely resolution.

Monitoring of FOS Productivity

• Ensure FOS is updated on product features, pricing, and policies.
• Monitor FOS productivity to meet business requirements.
• Motivate and groom FOS to achieve higher business numbers.

Successful Marketing Campaigns and Enhance Visibility

• Strategize marketing activities based on catchment requirements.
• Align marketing collaterals with geography-specific needs.
• Ensure visibility through proper display of marketing materials.

Sales Process, Housekeeping, and Lead Management

• Adhere to sales management processes for business ethics and audits.
• Update Cogent platform with actionable items from branch meetings.
• Visit channels to address challenges and plan business achievements.
• Gather customer feedback for product and process improvements.

Team Management

Motivate the team to deliver business objectives.

Plan hiring and manage FOS churn to avoid resource shortfalls.

Cross-Sell

Identify opportunities to cross-sell additional products beyond gold loans.

Education:

Graduate; Postgraduate preferred.

Certifications:

Sales and Influencing Skills, Banking Product & Process Knowledge, Planning and Organizing Skills.

Key Competencies

Sales and influencing, communication, planning and organizing, knowledge of competition, financial industry trends.

Major Stakeholders

Customers, internal and external channel partners, operations teams, credit teams, branch control unit, product team.