Telesales Executive

Department Icon BFSI (Operations & Lending)
Posted: 1 year ago
1-3 years
Bengaluru / Bangalore, Karnataka
BFSI (Operations & Lending)
Work from Office
Full Time

Posted: 1 year ago
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Job Description

Skills:

  • Salesforce, Customer Relationship Management, Communication Skills, Lead Generation, Negotiation, Upselling, telesales, Outbound Sales,
  • Operational Responsibilities
  • Responsible for intensive lead generation and supporting the channel partner
  • Ensuring the completion of the training calendar and accountable for the training needs at the local as well as the branch level
  • Achieving Lead Adequacy Ratio (LAR) & Lead Conversion Ratio (LCR)
  • Achieving the budgeted GWP, wallet share, unit penetration, value penetration targets, line of business wise targets and channel wise targets
  • Responsible for daily updating of the engagement tracker and sales tracker
  • Ensuring daily branch visits and other partner engagement
  • Zero tolerance on mis-selling as well as customer escalation has to be addressed on priority
  • Compliance & Adherence
  • Adhering to statutory and regulatory norms (specifically to distance marketing applicable to tele channels)

Key Requirements- Education & Certificate

Post Graduate from a reputed institute will be preferred

Key Requirements- Experience & Skills

  • Excellent sales skill, convincing skills, lead generation and t
  • Proven experience of 1+ years is required
  • Preference will be given to the candidate with Bancassurance industry background
  • Personal 2-wheeler with the driving licenses will be preferred

Skills

SalesCustomer Relationship ManagementLead GenerationUpsellingSalesforce

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About Company

HDFC ERGO General Insurance Company Limited is a joint venture between HDFC Limited and ERGO International AG. It's a leading general insurance company in India offering a wide range of products.

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