Officer - Renewal Retention

HDFC ERGO General Insurance Company Limited was promoted by erstwhile Housing Development Finance Corporation Ltd. (HDFC), India’s premier Housing Finance Institution and ERGO International AG, the primary insurance entity of Munich Re Group. Consequent to the implementation of the Scheme of Amalgamation of HDFC with and into?HDFC Bank Limited, one of India’s leading private sector bank (Bank), the Company has become a subsidiary of the Bank. The Company offers complete range of general insurance products ranging from?motor,?health,?travel,?home?and?personal accident?in the retail space and products like?property,?marine and liability insurance?in the corporate space. With a network of branches spread across wide distribution network and a?24x7 support team, the Company has been offering seamless customer service and innovative products to its customers.

• Manage end-to-end policy issuance for assigned pending cases & Billdesk payment collected cases.
• Ensure timely policy issuance, endorsements, renewals, documentation and query resolution
• Coordinate with sales, underwriting, claims, operations and other internal teams for seamless delivery
• Maintain & timely publish accurate MIS of pendency, Billdesk collected, 1UP pending cases report etc.
• Strong operational, analytical, and problem-solving capabilities.
• Excellent coordination, stakeholder management, and customer service orientation.

• Graduate in Sales and Marketing

• Expert in MIS Excel
• Health Insurance domain Knowledge