Tele Caller

Department Icon Operations Maintenance & Support
Posted: 1 day ago
1-5 years
Hyderabad(Banjara hills)
Operations Maintenance & Support
work from office
Full Time
Closes 11 Jan 2027

Posted: 1 day ago
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Job Description
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Job Description

  • Job Responsibilities – Telecaller
  • 1. Patient Calling & Enquiries: Handle incoming calls and make outgoing calls to prospective patients enquiring about our treatments and services.
  • 2. Lead Conversion: Explain the clinic's services, advanced robotic treatments and wellness programmes professionally, and convert enquiries into confirmed appointments.
  • 3. Appointment Scheduling: Schedule consultations, treatment sessions and appointments while coordinating with the clinic team.
  • 4. Patient Follow-ups: Follow up with interested patients, existing patients and missed appointments through calls and WhatsApp.
  • 5. Patient Relationship Management: Maintain polite, professional communication, understand patient requirements and ensure a positive patient experience.
  • 6. Database & Reporting: Maintain daily call records, enquiry details, appointment status and follow-up reports.

Skills

RelationshipFront DeskAppointRegistrationAppointment GenerationCallingDataRecord KeepingTelecaller

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