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Job Description
Job Title: ApplicationTrainee-Support (Fresher)
Key Responsibilities
- Monitor and support business applications.
- Identify, troubleshoot, and resolve application-related issues.
- Work on SQL queries for data validation and issue analysis.
- Coordinate with internal teams for issue resolution.
- Follow support processes, incident management, and service level agreements (SLAs).
- Maintain documentation and knowledge base articles.
- Provide timely updates to stakeholders and users.
Eligibility Criteria
- Freshers only (2025/2026 BE, BTech graduates).
- BE, BTech
- Basic knowledge of MS SQL Server and SQL queries.
- Understanding of application support or production support concepts.
- Good verbal and written communication skills.
- Willingness to work in rotational shifts, including night shifts.
Preferred Skills
- Knowledge of SQL databases.
- Understanding of Incident Management, SLA, Priority, and Criticality concepts.
- Basic exposure to application maintenance, production support, or DevOps concepts.
- Strong analytical and problem-solving skills.
- Good customer service orientation.
Note
Skills
SQLSQL ServerDevOpsCustomer ServiceCommunicationTeamsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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