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Job Description
- Resolve issues promptly and professionally
- Ensure high customer satisfaction
- Maintain service quality standards
- Able to work 10pm-6:30am (6 days)
Required Candidate profile
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- Strong interpersonal & problem-solving skills
- Customer-focused attitude
- Basic tech knowledge
- 6m–2 years of experience in support roles preferred
Skills
Customer SupportEmail ToolsExcellent Communication SkillsInternational Voice SupportMultitasking AbilitySolving QueriesCustomer SatisfactionConflict ResolutionCustomer SupportIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
We are a Great Place to Work Certified Organisation. -Training Partner with IIT Guwahati. -Certified by NSDC (Govt. Of India). We rank amongst the Top 500 Edtech companies globally and Top 100 Edtech companies in India. Our business verticals include Public Programs, College Programs, Corporate Programs, Skill Development Programs, Books, Consulting Services & Assessments. As a career & competency development organization, Henry Harvin is also quoted as an Online University with 200+ Programs for Upskilling & Reskilling. Our dream is to establish 'Henry Harvin®' in line with the vision of Harvard University’s First President Mr.Henry Dunster set 400 years ago!
Important dates & deadlines?
Application Deadline
27 Apr 26, 05:59 PM IST
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Customer Support Executive - Night Shift
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