Desktop Engineer - L2

Department Icon IT / Software Development & Related
102+ Applicants
Posted: 8 months ago
2-6 years
Maharashtra, Pune
Work from Office

Posted: 8 months ago
|
Applicants: 102+
Job Description
About Company
Similar Jobs
Please verify your account first! Send OTP

Please click on the Apply to verify the status of jobs posted more than 15 days ago, as they may have expired. Similar Jobs

Job Description

    Role Overview:
    You will be responsible for delivering tailored post-sales software services to local accounts, responding to a range of queries, and utilizing proactive monitoring for issue prevention. Your main goal will be to maintain high customer satisfaction by addressing requirements and resolving issues promptly. Additionally, you will troubleshoot IT infrastructure problems, adhere to standards, support operational plans, and perform assigned tasks under supervision.
    Key Responsibilities:
    - Deliver tailored post-sales software services to local accounts
    - Respond to a range of queries and utilize proactive monitoring for issue prevention
    - Maintain high customer satisfaction by addressing requirements and resolving issues promptly
    - Troubleshoot IT infrastructure problems
    - Adhere to standards and support operational plans
    - Perform assigned tasks under supervision
    Qualifications Required:

    Looking to get Placed? Try our Placement Guarantee Plan


    - Previous experience in delivering post-sales software services
    - Strong troubleshooting skills for IT infrastructure problems
    - Ability to address customer requirements effectively
    - Knowledge of industry standards and operational procedures
    Please note that this job description provides a general overview of the role's responsibilities and qualifications. It is not an exhaustive list, and additional functions may be assigned as needed by management.,

Skills

ManagementTask ManagementIssue ResolutionCustomer SatisfactionAdherence To StandardsQuery ResponseIT Infrastructure TroubleshootingOperational SupportProactive MonitoringPostsales SupportDesktop Engineering

If an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.

About Company

The Hewlett-Packard Company, commonly shortened to Hewlett-Packard or HP, was an American multinational information technology company

Important dates & deadlines?

Application Deadline

30 Oct 25, 02:10 PM IST

Similar Jobs

View All
Loading...
Bag Logo
Jobaaj
Don't Miss out any Updates

Subscribe now for the latest job alerts
and never miss an update

Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago

Desktop Engineer - L2

Share with