QA Central Head - Optical Fibre Cable Domain

Your responsibilities will include standardizing QA practices across all plants, ensuring product reliability, and fostering a culture of continuous improvement. Specifically, you will lead the central QA function for all manufacturing units focusing on Optical Fibre Cables (OFC) and telecom products. Developing, implementing, and maintaining quality systems, standards, and procedures aligned with ISO/IEC and telecom industry norms will be crucial.

You will oversee internal audits, quality reviews, and supplier quality management across locations. Driving quality improvement initiatives using tools like Six Sigma, Root Cause Analysis (RCA), and FMEA will be part of your mandate. Collaboration with R&D, Manufacturing, SCM, and Customer Support to address quality issues and enhance customer satisfaction is key to success in this role.

Monitoring and analyzing quality KPIs across plants, ensuring consistency in product performance, and liaising with external regulatory bodies, certification agencies, and key clients on quality compliance matters are among your responsibilities. You will also ensure timely resolution of customer complaints through CAPA processes and lead the evaluation and qualification of new raw materials and vendors from a quality standpoint.

Building and leading a high-performing central QA team, mentoring and upskilling regional QA resources, and ensuring robust documentation, traceability, and data management in QA will be part of your role.

To excel in this position, you should possess 15-20 years of relevant experience in QA within the Optical Fibre Cable manufacturing industry. Strong knowledge of QA tools, testing methodologies, and telecom/optical cable standards is essential. Hands-on experience in handling customer audits and third-party inspections, excellent leadership, analytical, and communication skills, as well as proficiency in QA software, ERP systems, and data analysis are required.

In summary, this role offers a strategic leadership opportunity to impact quality across all manufacturing units, work with cutting-edge optical fibre technology and telecom infrastructure, and drive organization-wide quality transformation in a growth-focused environment.,