National Sales Manager

Position Snapshot:
Reporting to the Chief Development Officer
Based out of New Delhi, open for travel
B.Tech Civil Engineering

Postgraduate in Business Management and Marketing
24-28 years of experience

Skills Snapshot:
- Driving sales growth, managing key accounts, and expanding market presence across the country.
- Developing and executing sales strategies, managing a nationwide sales team, and ensuring revenue targets are met.
- Strong technical knowledge, leadership abilities, and a proven track record in B2B sales within the civil engineering sector.

Key Deliverables:
Sales Strategy & Business Development:
- Develop and implement national sales strategies to drive revenue growth and market expansion.
- Drive business growth and new opportunities in key market segments, sectors and territories.
- Set sales targets, budgets, and forecasts, ensuring alignment with company objectives.

Sales Team Leadership & Performance Management:
- Lead, mentor, and manage the regional sales teams to achieve individual and regional targets.
- Conduct regular performance reviews, provide coaching, and implement training programs.
- Foster a high-performance sales culture focused on customer satisfaction and results.

Key Account & Customer Relationship Management:
- Build and maintain relationships with key clients and eco-system partners.
- Negotiate contracts, pricing, and long-term agreements with major clients.
- Ensure high levels of customer satisfaction and address any escalations effectively.

Market Research & Competitive Analysis:
- Conduct market research to identify customer needs and monitor and assess competitor activities.

Sales Operations & Compliance:
- Monitor sales processes to ensure efficiency and effectiveness in order pipeline management.
- Optimize Salesforce / CRM and reporting tools to track sales performance and customer engagement.

Financial & Sales Performance Management:
- Monitor sales revenue, profit margins, and return on investment (ROI) for sales initiatives.
- Develop and implement strategies to optimize sales costs and maximize profitability.
- Present regular sales reports and business reviews to senior management.

Key Skills, Competencies:
- Strong leadership and team management abilities.
- Excellent negotiation, communication, and presentation skills.
- Proficiency in CRM/Salesforce software, sales analytics, and Microsoft Office Suite.
- Knowledge of engineering products, solutions, and B2B sales strategies.
- Willingness to travel extensively across regions.
- Ability to work under pressure and manage multiple projects simultaneously.

KPIs (Key Performance Indicators) for the position:
- Revenue Growth & Sales Target Achievement (target vs achievement)
- Market Expansion & New Business Acquisition (new clients and new markets)
- Customer Retention & Satisfaction (CSAT and NPS)
- Sales Team Performance & Productivity (Sales per employee, team metrics)
- Profitability & Cost Control (Gross profit margins)